coco and peach pouches

faq/returns/exchanges

Jewelry Care

This is a no brainer, amigas. Don't wear any jewelry in the shower, on the beach or poolside. Not only is it not safe but it will damage your jewelry. To best care for your treasures, store your coco + peach jewelry in a cloth bag and avoid contact with cleaning agents, beauty products, water and chemicals. 

Shipping + Handling

Everything you see on our website is on hand. Once you place your order, it will take 1-3 business days to process prior to shipment. Processing time and anticipated shipping date is typically within 3-5 days of your order being placed. Packages within the U.S. and Puerto Rico will be shipped via USPS Priority Mail. Shipping is always free!

For further assistance on shipping, email us at help@cocopeachjewelry.com which is available 8 am– 5 pm CST, Monday-Friday, excluding holidays.

Returns

If you are unsatisfied with your purchase, we will accept returns on all unworn items that are within their original condition within 30 days of purchase. Because we are a small business, we don't pay for shipping/handling fees for any returns- that's on you. 

*WE ASK THAT YOU EMAIL US PRIOR TO MAILING A RETURN.
Our email is: help@cocopeachjewelry.com

Please ship your items back to:

coco + peach jewelry

3750 N Kedzie Avenue

PO Box 18126

Chicago, Illinois 60618

Please allow 4-6 business days for your return to be authorized. Once a return is authorized, we will email you with further information. Please note that we do not offer exchanges at this time. For further questions on returns, please contact us at help@cocopeachjewelry.com available 8 am– 5 pm CST, Monday-Friday, excluding holidays.

Contact Us

Have a question? Please feel free to contact us at help@cocopeachjewelry.com available 8 am– 5 pm CST, Monday-Friday excluding holidays. Emails delivered outside our office hours will receive a response the next business day and in the order the emails are received.