forever jewelry FAQs

forever c+p jewelry FAQS:

Does forever jewelry hurt?

Not even a little. When your custom forever piece is welded together, its done through a tiny laser zap that welds the jump ring (what holds your piece together) and never touches you. You and I will be wearing protective eye glasses (for protection from the laser welder) and you will have a small leather patch on your skin, put on wherever you will be getting your forever jewelry placed (neck, wrist, finger, ankle). The whole process of welding your piece takes a few seconds and that includes double checking that the jewelry is properly welded and cleaned off. Click here for a video of the whole process from start to finish.

How long will this last?

Our forever jewelry is meant to last years to come but like anything in life, you need to take care of your pieces to keep them looking their best. We recommend that you avoid exposing your jewelry to harsh chemicals, fragrances or anything else that will cause damage.

Forever jewelry is real jewelry- it is not indestructable and many of our chains are delicate, so you still need to be careful with your pieces. If your chain breaks, please contact us via our email help@cocopeachjewelry.com to schedule a repair. We offer 1 complimentary repair within 30 days of your initial appointment. Additional repairs beyond 30 days of purchase will have a small fee (we need to see the item to determine how to repair it). We do not cover loss, tarnishing or damage of chains or charms once your item has been welded to you.

Please note that tarnishing with sterling silver is totally normal and not a sign that the metal is made of poor quality. Longevity depends on how you care for your jewelry, your skin chemistry and lifestyle. Factors like low iron and pH levels, hormonal changes, skincare and beauty products and sweat can cause metals to tarnish.

How can I clean my forever jewelry?

We recommend daily wiping to remove debris, sweat and oils. For a deeper cleaning, we recommend that you gently scrub your jewelry with a soft cloth or soft toothbrush, warm water and a mild soap then rinse well and dry thoroughly.

Can I go through airport security or an MRI machine or have surgery with my forever jewelry?

Yes! TSA does not require you to remove jewelry when going through airport security. 

With an MRI or surgery, you will likely be asked to remove any jewelry, including your forever jewelry. We offer a free service to cut off jewelry and your piece can be re-welded at a later time for a $10 re-welding fee.

What if I want to take this off?

No problem! Contact us to schedule a time to remove your jewelry for free. If you choose to put your piece on again, we charge a $10 re-welding fee. If you want to take it off yourself, use small nail scissors or clippers and cut off.

Are there any age restrictions?

We recommend clients under 16 years of age to be accompanied by a responsible adult who can provide consent. We also advise to consider growth and development when booking for people 16 years old and younger. Forever jewelry will NOT adjust with growth and we recommend rechecking the fit from time to time. We are more than happy to add additional chains at the price listed per inch.

What is the return policy?

All sales are final once the chain is cut. Forever jewelry is custom made and returns cannot be made after the chain is cut or if the charms or connectors are welded.

Can I book a party?

Yes! Make your c+p forever jewelry an experience with you and your friends! Girls night in, bachelorette parties, bridal showers and birthdays will be even more memorable with a private c+p forever jewelry party. A minimum of 6 guests (or $300 spend) and a $50 non-refundable deposit are required to reserve your date. This deposit will be credited back to you for your party. To begin planning, click at the link below “private party booking.”

Do you offer pop ups?

Absolutely! We love to collab with all different types of businesses from spas and salons to boutiques and wellness stores. Send us an email to help@cocopeachjewelry.com for more info and let’s get connected!

After care guide

c+ p forever jewelry is delicate but not indestructible so proper care is essential. Follow these guidelines to keep it looking its best:

*Avoid chemicals: keep your jewelry away from bleach, chlorine and harsh cleaning products.

*Perfume and lotions: apply perfume, lotions and skincare carefully to avoid direct contact with your jewelry.

*Beach and pools: limit exposure to heavily chlorinated pools and hot tubs and seawater as this can cause discoloration.

*Avoid impact: be careful while performing strenuous activities to prevent scratching, snapping or stretching.